HOW QUICKLY CAN YOU ANSWER MY QUESTION?
We reply within 48 hours.
CAN I CHANGE MY SHIPPING ADDRESS AFTER MY ORDER HAS BEEN PLACED?
If you notice an error, please email us ASAP with your name and order # so we can try to make a correction(s) to your package before it departs. There's no guarantee we can make it, especially once it leaves our warehouse, but we'll do everything we can!
HOW LONG IS THE PROCESSING PERIOD?
We prepare your order within 5 business days.
GENERAL SHIPPING INFORMATION:
We prepare your order within 5 business days. Delivery times by region:
- Europe and the UK: 10–20 business days
- United States: 10–20 business days
- Rest of the world (including Canada, Mexico, Australia and New Zealand): 15–25 business days
Business days are Monday to Friday (weekends don't count). For example, 20 business days is 4 weeks. We count from the day after you order.
WILL MY ORDER COME IN ONE PACKAGE?
Depending on the size of your order you may receive separate packages.